How Can We Assist?

With 5 years of experience supporting the cloud infrastructure, 10+ years of experience supporting the Cisco infrastructure and 20+ years of experience providing LAN/WAN support, we will augment your team to help get much needed work done.

Mission Statement:
– We specialize in the successful completion of projects before deadline as well as organizing data into easily read presentations.
– Our proven combination of excellent communication along with great inter-personal skills complements our seasoned expertise.

Scope of Work:
Agile planning/strategizing, design, development, implementation, configuration, monitoring, troubleshooting and maintenance of cloud and LAN/WAN production environments.
Support includes:
AWS/GCP/Azure cloud environments, Cisco routers/switches/firewalls/monitoring/troubleshooting/deployment.
Cloud Engineering:
Amazon Web Services (AWS), Azure and Google
Cisco Routers:
2900, 3925, 3640, 2800, 7200
Cisco Switches:
Nexus 7k,  4500X, 3850X, 3750X, 2960X, 6500 VSS
Cisco ASA Firewall Fortinet, Aruba Networks, CheckPoint NG
Layer 1/2 Telecom:
Testing/Turnup (Circuits) i.e  AVPN/MPLS, GigE, T1
Documentation/Network Monitoring:
Microsoft Visio, SolarWinds, HP OpenView, CiscoWorks, WireShark, Windows Operating Systems and Suites, Novell Netware

Additional Training:
ITIL V3 Foundations Certification, Cisco Unified Communications Manager, MPLS, JAVA, Python, Linux



* Agile planning, design, development, implementation, configuration, monitoring and maintenance of cloud and network production support services.

* Exemplary customer service and communication skills.

* Successful on-time completion of projects.

* Active initiation of project discussions and problem resolution.

* Facilitation of IT helpdesk troubleshooting: Network monitoring/management software configuration for report customization and graphical analysis.

* Advanced and in-depth network troubleshooting.

* Ensures that vendors adhere to contracted SLA’s.

* Maintenance of current MS-Visio network documentation and diagrams for IT compliance, adherence to best practices and support.

* Knowledge transfer via mentor/mentee training in team centric environment.

* Timely network project updates to the Change Management system for auditor review.

* Creation and modification of Request For Proposals (RFPs) for bids on required services.