With 5 years of experience supporting the cloud infrastructure, 10+ years of experience supporting the Cisco infrastructure and 20+ years of experience providing LAN/WAN support, we will augment your team to help get much needed work done.
– We specialize in the successful completion of projects before deadline as well as organizing data into easily read presentations.
– Our proven combination of excellent communication along with great inter-personal skills complements our seasoned expertise.
Agile planning/strategizing, design, development, implementation, configuration, monitoring, troubleshooting and maintenance of cloud and LAN/WAN production environments.
AWS/GCP/Azure cloud environments, Cisco routers/switches/firewalls/monitoring/troubleshooting/deployment.
BGP, HSRP, IGMP, OTV, EIGRP, VoIP, OSPF, IPsec, QoS
Cisco ASA Firewall Fortinet, Aruba Networks, CheckPoint NG
Testing/Turnup (Circuits) i.e AVPN/MPLS, GigE, T1
Microsoft Visio, SolarWinds, HP OpenView, CiscoWorks, WireShark, Windows Operating Systems and Suites, Novell Netware
ITIL V3 Foundations Certification, Cisco Unified Communications Manager, MPLS, JAVA, Python, Linux
* Agile planning, design, development, implementation, configuration, monitoring and maintenance of cloud and network production support services.
* Exemplary customer service and communication skills.
* Successful on-time completion of projects.
* Active initiation of project discussions and problem resolution.
* Facilitation of IT helpdesk troubleshooting: Network monitoring/management software configuration for report customization and graphical analysis.
* Advanced and in-depth network troubleshooting.
* Ensures that vendors adhere to contracted SLA’s.
* Maintenance of current MS-Visio network documentation and diagrams for IT compliance, adherence to best practices and support.
* Knowledge transfer via mentor/mentee training in team centric environment.
* Timely network project updates to the Change Management system for auditor review.
* Creation and modification of Request For Proposals (RFPs) for bids on required services.